Frequently Asked Questions

Our most commonly asked questions and office policies.

  • No. The insurance model pays for sick and emergency care. It is not a model designed to reimburse for time spent with the patient, education, lifestyle assessment or wellness care. You may submit my bill to your insurance for possible reimbursement or use your flexible spending account.

  • I offer three types of lab testing. Conventional lab testing, Functional Medicine lab testing, and Igenex tick borne testing. Conventional labs are those that you are likely already familiar with. These are the labs such as thyroid testing, vitamin D and cholesterol, to name a few. I differ from your conventional doctor in that I order many more lab tests and then interpret them differently. I listen to your symptoms while looking at optimal levels rather than normal ranges. A lab slip will be given for you to have bloods drawn at a lab station near you. The conventional labs are covered by your insurance, since they're supported by ICD10 codes.

    I use high-quality, cutting-edge functional lab tests in order to get the most accurate information about how your body is working and to uncover the root cause of your illness. These tests may or may not be covered by your insurance company and may include Real Time Lab Mycotoxin testing; GI Maps Stool analysis; Doctor’s Data Heavy Metal testing.

    Igenex is a CLIA compliant lab specializing in state-of-the-art clinical and research testing for Lyme Disease and associated Tick-borne Diseases. There is possible reimbursement depending on your insurance. http://www.igenex.com

  • There is a $100 non-refundable cancel fee for each consult (cancelled within a 48-hour window). For no-show visits, you will be responsible for the full visit fee.

  • There is often a lot that goes on between appointments for you regarding your treatment. If you need brief clarification or reassurance, you may message Adele, our nurse through the patient portal; as the portal is a secure, password protected website which allows is to transmit confidential medical information by the Internet. If your concerns or questions are more detailed, a follow up visit will be required. We ask that you collect your larger questions and concerns for your next follow up.

  • Medical problems requiring the use of on going medication must be reevaluated at least every six months. If you require an ongoing prescription you must be seen at least every six months. If you have run out medication you are probably due for a return visit.

    Requests for new prescriptions outside of an office visit may incur a $55.00 medication prescription fee.

    In general, 90-day mail order requests will not be granted for antibiotics.

  • Yes. The medicine I do is an adjunct to primary care. I do not provide urgent care and may opt to refer you to your local emergency room.